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Audio Program
Description
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Customer-Driven Service
Author:
Tony Alessandra
Format:
Audio Download
Audio Length:
50 min.
Rating:
Price:
$2.95
Publisher's Summary:
If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."
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Page revised: Wednesday, February 1, 2006.
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